Shipping policy

1. Shipping Rates & Delivery Estimates

Standard Shipping: [ 3-5 business days] — $8.50
Expedited Shipping: [1-2 business days] — $20.00

2. Shipment Processing Time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

3. Shipping Confirmation & Order Tracking You will receive a Shipping Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes [Starlight Paws] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages [Starlight Paws] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

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